Britain today - a moan and a celebration.
excellent and poor examples of our society in the last two days. The first bad, and coming from our wonderful friends at British gas.
Arriving unnanounced yesterday lunchtime, the guy from BG asked to read our meter. I was out, my heavily pregnant wife (with triplets) was the only one in. Our meter is quite hidden, and a good couple of feet above eye level, so the meter guy states that he is unable to get a clear reading. My wife suggests we get a stool to stand on - meter guy thinks this is a good idea, but makes no move to ask where one is, so lets my Heavily pregnant wife go off and get the stool. Upon return, he stares at my wife and signals that he isn't going up on the stool, following which my heavily pregnant wife has to climb up a stool and lean into the cupboard to retrieve the meter reading. Well done British Gas. Nice work, a customer lost.
Now Banks are not our most popular orgs at the moment, so today's good news story was a pleasant surprise, and proved that some of the old school banks of yesteryear we hear so much about still exist.
My wife had a 'funny turn' today, whilst in Barclay's bank. I shan't mention the branch in case anyone gets in trouble, but the staff upon noticing my wife's condition, and the obvious stress were simply fantastic. they sat her down, made her a sugary tea, and upon realising that things were not improving, closed down the branch and took her to the doctors. Well done the staff of Barclays.
Barclays gained a business and a personal customer today, and British Gas lost the same. We can only do our own little bit by voting with our feet, but we owe it to ourselves to do so.
Arriving unnanounced yesterday lunchtime, the guy from BG asked to read our meter. I was out, my heavily pregnant wife (with triplets) was the only one in. Our meter is quite hidden, and a good couple of feet above eye level, so the meter guy states that he is unable to get a clear reading. My wife suggests we get a stool to stand on - meter guy thinks this is a good idea, but makes no move to ask where one is, so lets my Heavily pregnant wife go off and get the stool. Upon return, he stares at my wife and signals that he isn't going up on the stool, following which my heavily pregnant wife has to climb up a stool and lean into the cupboard to retrieve the meter reading. Well done British Gas. Nice work, a customer lost.
Now Banks are not our most popular orgs at the moment, so today's good news story was a pleasant surprise, and proved that some of the old school banks of yesteryear we hear so much about still exist.
My wife had a 'funny turn' today, whilst in Barclay's bank. I shan't mention the branch in case anyone gets in trouble, but the staff upon noticing my wife's condition, and the obvious stress were simply fantastic. they sat her down, made her a sugary tea, and upon realising that things were not improving, closed down the branch and took her to the doctors. Well done the staff of Barclays.
Barclays gained a business and a personal customer today, and British Gas lost the same. We can only do our own little bit by voting with our feet, but we owe it to ourselves to do so.
posted by Dan Byer at
20:23
1 Comments
